Business Development Manager - Ticketing Software
Company Overview: Join a cutting-edge ticketing software company revolutionizing the live event industry! We provide innovative solutions to streamline ticket sales, enhance customer experiences, and support the growth of live events globally. Our platform serves as the backbone for countless promoters, venues, and event organizers who rely on us to provide seamless ticketing experiences.
Role Overview: We are looking for a dynamic and results-driven Business Development Manager to play a pivotal role in our growth strategy. This position is designed for an individual who thrives in a fast-paced environment, enjoys identifying and securing new business opportunities, and can build lasting relationships with clients. The ideal candidate will be highly strategic, capable of driving business expansion, and comfortable collaborating across teams, from product development to marketing.
As a Business Development Manager, you will be responsible for developing new business opportunities, fostering partnerships, and expanding our presence in key markets. You will collaborate closely with the commercial, marketing, product, and customer service teams to drive initiatives that increase revenue and enhance the customer experience. This is an exciting opportunity to influence the future of live event ticketing with an innovative and growing company.
Key Responsibilities:
- New Business Development: Identify and pursue new business opportunities with venues, event organizers, promoters, and other stakeholders within the live events industry.
- Strategic Partnerships: Build and nurture strategic partnerships to expand our reach and strengthen our market position. Negotiate and close new contracts and partnerships that align with the company's goals.
- Revenue Growth: Drive business growth by identifying revenue opportunities and working with cross-functional teams to develop targeted solutions for clients.
- Market Research & Trend Analysis: Stay ahead of industry trends and market demands, providing insights and recommendations to internal teams for product enhancements and new feature development.
- Sales Strategy & Planning: Develop and implement a strategic sales plan to meet company goals. Set quarterly and annual targets for business development and monitor performance against KPIs.
- Cross-functional Collaboration: Work closely with product, marketing, commercial, and customer service teams to ensure alignment on business objectives, client expectations, and service delivery.
- Client Relationship Management: Manage relationships with key accounts and provide exceptional service to ensure client satisfaction and long-term partnerships.
- Lead Generation & Pipeline Management: Utilize CRM tools to track leads, manage a robust pipeline, and ensure timely follow-up to close deals.
What We Are Looking For:
- 3-5 years of experience in business development, sales, or account management, ideally within a SaaS, ticketing, or live event-related industry.
- Proven track record of achieving revenue growth and hitting sales targets.
- Strong understanding of the ticketing or live events industry and key players.
- Excellent communication, negotiation, and presentation skills with the ability to build relationships with clients at all levels.
- Highly organized with strong project management skills.
- Ability to work independently and as part of a team, demonstrating leadership capabilities and initiative.
- Experience in B2B sales, with the ability to manage long sales cycles and strategic partnerships.
- Bachelor's degree in business, marketing, or related field; or equivalent industry experience.
Nice to Have:
- Knowledge of live event ticketing software solutions and the technology powering the industry.
- Experience with CRM tools like Salesforce or HubSpot.
- Familiarity with market trends and challenges in the live entertainment and ticketing space.
- Ability to create detailed market and competitor analyses.
