Position: Director of Data
As the Director of Data, you will be at the helm of building and leading a new team dedicated to driving customer satisfaction and business growth. Reporting to the VP of Product & Engineering, you will play a key role in shaping innovative product experiences that differentiate us in the competitive landscape.
Key Responsibilities:
- Craft and Lead Data Strategy: Design and implement a forward-thinking data strategy that aligns with company goals and enhances customer value.
- Team Building and Leadership: Assemble and oversee a high-performance, cross-functional team skilled in data analytics, engineering, science, and domain expertise. Cultivate a culture of collaboration and continuous development.
- Cross-Functional Collaboration: Work closely with the expanding Go-to-Market (GTM) team to address key data needs that drive top-line revenue. Play a key role in fostering a self-service data environment across the organization.
- Strengthen Data Capabilities: Develop cutting-edge real-time data solutions that blend award availability and pricing data with customer insights. Lead your team in building smarter, more personalized data models and providing actionable insights.
- Translate Data into Value: Partner with product, engineering, and other teams to embed loyalty data insights into product offerings, driving customer engagement and contributing to overall revenue growth.
Who You Are:
You are an experienced and results-driven data leader, adept at building and scaling data functions in rapidly evolving environments. You thrive in uniting data engineering, science, and strategy, and are passionate about leading a team tackling complex challenges in the loyalty space. The following qualifications are ideal for this role:
- Leadership Experience: Proven success in leading and growing cross-functional teams, including data engineers and data scientists. You excel in developing talent and fostering a collaborative, high-performance environment.
- Technical Expertise: Strong background in data engineering and science, with the ability to design data systems from scratch. You've led the development of data capabilities from the ground up and are well-versed in real-time data processing and delivery at scale.
- Strategic Thinker: Demonstrated success in creating and executing data strategies that generate significant business impact. You understand how to link data initiatives with revenue-driving efforts to create both customer value and company growth.
- Passionate and Curious: Eager to dive into the world of loyalty programs, pricing models, and award availability, and driven to turn these insights into meaningful outcomes that benefit customers.
