We've been partnering with a leading global provider of vacation ownership, rental, and resort experiences, who are known for their vacation club memberships, timeshare properties, and luxury travel options across a portfolio
of high-end resorts and destinations. With a strong focus on customer service, they offer flexible vacation solutions such as points-based systems and exchange programs while operating under multiple well-known hospitality brands.
They are currently undergoing a technology transformation, with a focus on modernization to improve relationships with customers and further expand their accessibility across all experiences and destinations. The goal is to be a technology leader in hospitality, and they are looking for individuals eager to bring their expertise to the organization long-term.
Under the new leadership of their CIO, the team has been reinvigorated and are primed for growth across their entire Global Technology organization including Engineering & Operations, Data Platforms & Engineering, Artificial Intelligence, Information Security, Privacy, Infrastructure, Products & Platforms, Delivery Office, and the Office of the CIO. The business intends to double it's spending on Technology across the organization for each of the next 3 years. This is your opportunity to be a part of the journey and drive innovation through technology adoption.
Experience:
- At least 10 years of progressive experience in hotel and resort technology.
- Deep understanding of hotel and resort technical products, architecture, and best practices.
- Experience in solution design, implementing scalable and secure IT architectures, and managing large-scale technical projects.
- Preferred experience in hotel management, vacation ownership, or hospitality.
Skills/Attributes:
- Analytical and Strategic Thinking: Ability to align technical solutions with business goals and analyze performance metrics.
- Technical Expertise: Knowledge of property management systems, point of sale systems, Wi-Fi networks, IoT, AI, cloud computing, and security protocols.
- Project Management: Skills in requirement analysis, planning, execution, and change management.
- Interpersonal Skills: Strong communication, customer focus, collaboration, and leadership abilities.
Education:
- Bachelor of Science (BS) degree in information technology, engineering, computer science, or related fields.
Certifications:
- Preferred certifications in solution design and delivery specific to resort technology or hospitality industry standards.
